For those of you new to the internet marketing/affiliate marketing world, you might not be subscribed to the FREE and very informative magazine called Feedfront. If you aren't subscribed, not only do you need to be, but you can access the digital forms of the issues from their website.
The magazine is released twice a year and features short articles written by familiar faces from the online arena.
In the most recent issue, I write about how I have been "Increasing Conversion Rates With On-Site Messaging." It's a short piece about how leveraging customer service chat platforms for your website can increase sales. It can be found on page 21.